Returpolicy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. All returns will be investigated by our professional team and hairdressers.
To complete your return, we require a receipt or proof of purchase.
The item will be sent to Karlavägen 58, 114 49 Stockholm.

Refunds
If the product is received with a fault we are happy to exchange or issue a refund for you item. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Om din retur godkänns kommer du att få en återbetalning. Inom högst 14 dagar kommer du att kunna se pengarna på ditt betalkort, eller genom den betalningsmetod som du använde vid köpet.

Sen eller utebliven återbetalning
Har du inte tagit emot din återbetalning? Följ dessa steg:

- Kontrollera ditt bankkonto en gång till.
- Ta kontakt med din kortutgivare – det kan ta en viss tid innan återbetalningen syns på ditt konto.
- Kontakta din bank – det är ofta en viss handläggningstid innan pengarna syns på ditt bankkonto.

Har du fortfarande inte fått din återbetalning? Kontakta oss på info@bhbd.se.

Exchanges
If you need to exchange it for the same item, send us an email to and explain thoroughly info@bhbd.se and send your item to Karlavägen 58, 114 49 Stockholm

Shipping
To return your product, send the product to Karlavägen 58, 114 49 Stockholm.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.